SERVPRO of Fall River Employee Photos

Carol Villacres

Carol Villacres

Carol Villacres is our Executive General Manager. She has over 5 years of SERVPRO industry experience and we are excited to have her part of our team. Carol has been a member of BBA, BNI, and continues being a member and Chairman of Rotary International for Father Bill Dinners. Carol has a son that plays football, track, and has one on the way.

She is a social butterfly that enjoys the beach and enjoys time with her friends and family. She is effective at motivating her crews and co-workers to get any task done that needs to be competing. She is all about raising the bar. When disaster strikes she is able to stay calm, which helps to get the work accomplished. Many of our SERVPRO customers have called with positive feedback regarding Carol. She has earned the respect of this office and the community. 

Carol has the following Certification

IICRC Certifications: (WTR)Water Damage Restoration, (FSR) Fire Smoke Restoration and Odor Control

RSA Restoration Science: Trauma Scene Cleanup MR 211

Marisa Dora

Marisa Dora

Marisa Dora is the Office Manager at SERVPRO of Fall River. She has over 6 years experience in disaster restoration industry. Marisa handles all our office needs from work orders to our receivable. Marisa is a mother of two beautiful girls. She loves to cook and on the weekend she is super mom. 

Marisa has the following Certification

IICRC Certifications: (WTR)Water Damage Restoration.

Gerardo Mendez

Gerardo Mendez

Gerardo Mendez is a Project Manager at SERVPRO of Fall River. He has over 4 years in the restoration industry. Gerardo has taken his SERVPRO certifications and training. He also is bilingual and fluent in Spanish, Gerardo has two beautiful daughters and a handsome son. He loves to fish and spend time with friends and family.

Gerardo has the following Certification

IICRC Certifications: (WTR)Water Damage Restoration, (FSR) Fire Smoke Restoration, and Odor Control.

Jennifer Pelletier

Jennifer Pelletier

Jennifer Pelletier is our Sales and Marketing Executive. Jennifer has over 9 years of Sales experience and we are glad to have her join our team. Jennifer has been a member of BNI, Rotary, and Various Chambers. She is very out and loves to educate our customer on our brand. Jennifer has a beautiful daughter. In her free time, she enjoys photography and family time.

Manuel Ventura

Manuel Ventura

Manuel Ventura is a Crew Chief at SERVPRO of Fall River. He has over 4 years’ experience. His specialty is mold remediation and air duct cleaning. Manuel is a hard worker and is very dependable. He is a father to two beautiful daughters. He loves working with SERVPRO and in his free time, he loves spending quality time with his family.



Manuel has the following Certification

IICRC Certifications: (WTR)Water Damage Restoration, (FSR) Fire Smoke Restoration, and Odor Control.

Steven Osorio

Steven Osorio

Steven is a production crew chief at SERVPRO of Fall River. He is one of the newest additions to our team. He has excellent customer service and has his WRT and SERVPRO certification. Steven is originally from New York City. He is A hard worker and takes pride in his work. Steven inspires to own his own business someday. He enjoys his family and friend time in his free time.

Steven has the following Certification

RSA Restoration Science: Trauma Scene Cleanup MR 211

Manny Perreira

Manny Perreira

Manny Perreira is our Crew Chief here at SERVPRO of Fall River. He has been with SERVPRO for over 25 years. He is our go-to guy for biohazard cleanups. Manny has SERVPRO Certifications and is a great worker. We are proud to have him part of our team. He has a beautiful 9yr daughter and loves being a father. In his free time, he enjoys traveling and riding his motorcycle.

Maria

Maria "Zia" Sampaio

Zia Sampaio is a production cleaning restoration technician at SERVPRO of Fall River. She has been with us for over 15 years and specializes in content restoration cleaning. Zia loves to cook and travel.

Micheal Martin

Micheal Martin

Mike is our newest addition to our office. He has completed his SERVPRO Water, Fire, and Carpet Upholstery Cleaning Training. Mike is a father of four beautiful children a daughter and 3 boys. Also has his own business and is a very ambitious young man. He is a great worker and we have had nothing but great compliments from our clients with his work.

Felix Ortega

Felix Ortega

Felix Ortega is our Production Technician. He is our newest addition to our office. Felix has completed his SERVPRO Water, Fire, and Carpet Upholstery Cleaning Training. Felix is responsible for assisting the production crew in completing onsite services with professionalism and provides excellent customer service. He has a son and a wonderful wife. He enjoys fishing with family and friends.

Dylan Damiani

Dylan Damiani

Dylan Damiani is our summer intern. Dylan is our intern technician. Dylan provides excellent customer service to our customer. He is bilingual and fluent in Spanish, He translates when needed. In Dylan's free time he has taken some course at the local college and plays football. 

Joesmil Baez

Joesmil Baez

Joesmil Baez is our Production Technician. He is our newest addition to our office. Josemil has completed his SERVPRO Water, Fire, and Carpet Upholstery Cleaning Training. Josemil is responsible for assisting the production crew in completing onsite services with professionalism and provides excellent customer service. Josemil has received outstanding customer reviews and looks forward to moving up in the company. Josemil comes from a very family oriented background. While he is not at SERVPRO, he is with his family.