SERVPRO of Fall River Employee Photos

Chris Johnson- Marketing Manager

Chris is the Marketing Manager at SERVPRO of Fall River and brings with him over 20 years of sales and marketing experience. Chris’s knowledge and experience with relationship & social media marketing, event planning and restoration services makes him a great asset that we are lucky to have! Over the years, Chris has been able to build strong relationships with local business owners, sales professionals and various others in the communities we serve. He’s very active with the Bristol County Chamber of Commerce and the SouthCoast Chamber of Commerce, serving as an Ambassador for both. In addition to being a Chamber Ambassador, Chris is the President of Bristol County Business Connect (BCBC) East, a Board member for Westport Business to Business, was named Affiliate of the Year with the Realtors Association of South Eastern Mass (RASEM) and serves on multiple committees for various organizations.

Utilizing his Culinary Arts Degree, Chris was in the restaurant business for over a decade, managing restaurants and cafe's from Nantucket to California! To add to his management skills, Chris has owned his own cleaning company as well as his own insurance business for 8 years. His experience in these two industries has him well equipped with the skills necessary for his position here at SERVPRO.

Some interesting facts about Chris include him being a proud father of two, a foodie, and the fact that he's driven cross country twice when moving back and forth from California! Chris’s favorite part about working for SERVPRO of Fall River has been building strong relationships and using those connections to help others succeed, coupled with the fact that he’s been able to help people going through disasters get their lives back to normal, kind of "Like it never even happened"!

Darcey Prenda - Administrative Assistant

Darcey is part of our Administrative team at SERVPRO of Fall River and has been with us for eight months. Before SERVPRO, Darcey had worked as a Production Supervisor for eight years at an asset retrieval company. Her experience has contributed to the skills necessary for her role at SERVPRO, and is known around the office as being a ray of sunshine. She continually brings peace of mind to our customers, as well as our team, through her incredible multitasking skills and calm persona.

Outside of work, Darcey enjoys spending time with her family, including her fiancée and two sons. She enjoys going to the beach with her kids, spending time at the playground, and watching and playing basketball as a family. When Darcey is off mommy duty, she enjoys pampering herself and shopping.

Darcey’s favorite part about working at SERVPRO of Fall River has been the knowledge she’s learned about the restoration process, as well as the opportunity it’s brought. During her time with us, she’s also become a certified Notary Public. On top of the ability to help those in need, Darcey loves the work environment at SERVPRO and is happy to be part of such an awesome team!

Shamere Smith- Production Technician

Shamere is the newest member of our SERVPRO family and part of our Production Team here at SERVPRO of Fall River. Shamere’s background includes serving four years in the United States Army.

Serving in the 82^nd airborne infantry division, Shamere was able to advise and assist Iraqi security forces while also completing one tour in Baghdad. Shamere now serves one weekend a month on duty, and two weeks a year in training with the Army Reserves. We thank him for his service! In his free time, Shamere enjoys going out with friends, and hobbies such as basketball. He is a member of the American Legion which is an organization that supports and advocates for veterans and active military along with their families. Shamere’s favorite part of working at SERVPRO of Fall River is the ability to work with people, all while helping make disasters “Like it never even happened.”

Joyce Guilherme - Administrative Assistant

Joyce is a part of our Administrative team here at SERVPRO of Fall River and has been for the past two months.

Before SERVPRO, Joyce had worked in the Hospitality/Customer Service industry for eight years. The experience she has had suits her perfectly for her role at SERVPRO and ensures that customers are treated with empathy and helpfulness.

Outside of work, Joyce enjoys spending time with her fiancé and family, going to the beach, traveling and making new adventures. Joyce’s favorite part about working at SERVPRO of Fall River is the tremendous amount of knowledge she’s learned in a relatively short period of time. And in addition to being able to help those in need, she loves the work environment and is excited to be part of the team!

Brieanna Wood- Sales & Marketing Representative

Brieanna is our newest Sales & Marketing Representative here at SERVPRO of Fall River. Although she has only been with us for a few months, she’s dove head first into her position and we are very excited to have her as part of our team! With a passion for Marketing, Brieanna attended Bristol Community College after graduating from New Bedford High School to obtain her Associates in Communications.

While working towards her degree, Brieanna began interning at the SouthCoast Chamber of Commerce, where she put her schooling to the test and learned valuable skills that would stick with her for years to come. Brieanna’s involvement at the Chamber allowed her to create valuable connections with other local businesses, which to this day she has been able to maintain. Her experience also helped lead her to the conclusion that Marketing is exactly what she wants to do as a career, and plans to finish her degree at some point in the future.

In the midst of school and her internship, Brieanna worked her way into management with her previous employer. Doing so shows that she has the drive and determination that we are looking for in our employees. There, she was able to hone her leadership skills while preparing herself professionally for her career with SERVPRO.

Outside of work, Brieanna enjoys spending quality time with her boyfriend, hanging out with friends, going to concerts and travelling to new and exciting places. Brieanna’s favorite part about working at SERVPRO of Fall River has been the wonderful people she’s met and the relationships she’s been able to build with them, along with the people she works with! She also enjoys being able to help people that are dealing with stressful situations and make their worries Like It Never Even Happened!

Daniel "Danny" Nelson- Crew Chief

Danny is a Crew Chief here at SERVPRO of Fall River and is extremely knowledgeable when it comes to the cleaning and restoration process. Having been with us for five years, Danny has taken IICRC Water Damage Restoration classes to stay on top of his WRT certifications, as well as Carpet & Upholstery cleaning training courses. Danny is always eager to help in any way he can and is typically regarded as being a SERVPRO veteran!

Outside of work, Danny enjoys spending time with his family including his 7 month old son, playing basketball with his friends, and working on his Fantasy Football team. When asked about his favorite part of working at SERVPRO of Fall River, Danny said “My favorite part is definitely the people I work with. I just love to help people, too, and I like that every day is different. From carpet cleaning, to water damages, to fire clean-ups… every day is different.”

If ever you may find yourself in need of our services, you can count on Danny as being just one of our incredible technicians to help make your problems "Like It Never Even Happened".