SERVPRO of Fall River Employee Photos

From the Front Desk to the Front Lines

Our Team

This is a group shot taken of our stellar SERVPRO crew back in August 2018. We couldn't be more proud to have such a compassionate, dedicated and hard working team. Thank you for all you do!  

Doug Glassman

President/Owner

Doug is the President and Owner of SERVPRO of Fall River. Doug grew up in Dartmouth and after working 10 years for a Fortune 500 company, came back to the South Coast Area to follow his passion and fulfill a life-long dream of being a business owner. 

Doug is part of the CEO Round Table; on the Board of the South Coast Chamber of Commerce, on their Integration Committee and a member of the Bristol County and Cranberry Country Chamber of Commerce; on the Board of the Community Foundation and a member of their Development Committee; Campaign Chair of the United Way of the Greater New Bedford and on the New Bedford Regeneration Committee. He is also an active member of the South Coast Business Alliance (SCBA), Realtor Association of Southeastern Mass (RASEM) as well as the South Coast & Greater Fall River Young Professionals Networks. He is proud of all that his team has accomplished thus far and is excited to see the company continue to flourish.

Dave Coulombe

Operations Manager

Dave has worked in the Restoration Industry for over 20 years and that wealth of knowledge and experience is put to good use every single day here at SERVPRO. He is a tremendous asset and we are happy to have him as an integral part of our team. 

Nuno Chitas

Production Manager

Meet our Production Manager Nuno Chitas. Nuno began his career with us back in July and quickly became a driving force in the set processes of our team. Before SERVPRO, Nuno spent 20+ years working in the restaurant industry; managing a variety of local eateries and even owning his own. Outside of work, Nuno enjoys spending time with his wife and two kids, along with activities such as camping. Nuno is fluent in Portuguese and is always Here to Help®.

Darcey Prenda

Office Manager

Darcey is our Office Manager at SERVPRO of Fall River. She had worked as a Production Supervisor at an asset retrieval company for eight years before joining our team, making her the perfect fit for her current role here. Darcey's favorite part about working at SERVPRO has been the knowledge she's learned about the restoration process. During her time with us, she’s become a certified Notary Public. On top of the ability to help those in need, Darcey loves the work environment at SERVPRO and is happy to be part of such an awesome team!

Joyce Guilherme

Administrative Assistant

Joyce is part of the Administrative team here at SERVPRO of Fall River. She has a background in the Hospitality/Customer Service industry which she worked in for eight years prior to joining us. Outside of work, Joyce enjoys spending time with her fiancé and family, traveling, and going on adventures. Joyce’s favorite part about working at SERVPRO of Fall River is the ability to help those in need, the work environment and her awesome coworkers! 

Kate Webb

Bookkeeper

Kate brings over 20 years experience with her as our bookkeeper.

Chris Johnson

Sales & Marketing Manager

As Marketing Manager, Chris’ responsibilities include the planning of events, ensuring that we are consistently building and maintaining relationships throughout the communities we serve, and engaging on social media. Chris brings with him over 20 years of sales and marketing experience. He’s very active in the local Chambers of Commerce and other organizations. His favorite thing about working for SERVPRO is most certainly “notworking” (aka networking) which is essentially relationship building. In addition, he is using those connections to help others succeed. He takes great pride in knowing that he’s able to help people going through disasters to get their lives back to normal, or as we like to say… “Like it never even happened.”

Ana De Araujo

Sales & Marketing Representative

Ana is one of our Sales & Marketing Representatives with us at SERVPRO of Fall River. Ana is an accomplished Advertising & Marketing professional with four years’ experience at a national advertising agency. There, Ana became certified in practical and technical industry systems such as Google Ads & Google Analytics, while also honing in on her marketing and event coordination skills. During her time there, she was able to assist a number of businesses by strategizing and creating effective mixed marketing campaigns that helped her customers reach their goals. Ana is also fluent in Portuguese and is eager to serve the community! Outside of work, Ana enjoys spending time with family, volunteering at her church, hiking, and going on new adventures.

Tim Schadler

Estimator

Estimator Tim Schadler started his career with us back in July of 2018 and plays an essential part in our day-to-day operations.

Daniel "Danny" Nelson

Crew Chief

Danny is a Crew Chief at SERVPRO of Fall River and has been with us for 5 years. Danny demonstrates great knowledge when it comes to the cleaning and restoration process. Outside of work, Danny enjoys spending time with his family, playing basketball with friends, and working on his Fantasy Football team. When asked what his favorite part of working at SERVPRO is, Danny said “My favorite part is the people I work with. I just love to help people, too, and I like that every day is different. From carpet cleaning, to water damages, to fire clean-ups… every day is different.”

Matthew Hopkins

Crew Chief

Matthew “Matt” Hopkins is a Crew Chief at SERVPRO of Fall River with experience not only in clean-up & restoration work, but in painting and construction as well. Matt’s enjoyment for this line of work stems from not only helping people in their time of need, but from the actual work itself. His knowledge and ability to lead a team has shown through –and–through with each job he’s completed and we feel very lucky to have him as part of our family! In his spare time, Matt enjoys spending time with family & friends, playing video games, and attending concerts. An interesting fact about Matt is that he is over 50% Native American! On top of being able to help those in need, Matt enjoys the company of his coworkers and how well they work together.

Daniel "DJ" Calabrese

Crew Chief

Crew chief DJ brings over 10 years of experience to the table when working on a loss. He is extremely knowledgeable and always ready to make any whatever you may be facing "Like it never even happened."

Josh Cunha

Crew Chief

Crew Chief Josh has been with us for the better part of a decade and is an extremely reliable and knowledgeable resource when it comes to all types of losses. 

Kyara Almeida

Production Intern

Kyara is our Production Intern who will be with us until January 2020.

Raul Santos

Production Technician

Raul is a Production Technician at SERVPRO of Dartmouth/New Bedford and has been with us since November 2018.

Danny Ramos

Production Technician

Danny Ramos has been with us since February 2019.

Michael Miller

Production Technician

Mike Miller started with us as a temp worker eventually to be hired full time as a technician back in August 2019.