The Water Damage Restoration Process

When last year’s spring storms hit, SERVPRO of Fall River was flooded with calls regarding water damages. 

Local homeowners and business owners turned to us to remediate the situation and restore their property back to pre-disaster condition. Our crews met with countless members of the community, many of whom were worried about the extent of damage due to having their basements flooded. At SERVPRO, we were able to calm their fears, come into their homes and businesses and help them put their lives back together. 

With storm season quickly approaching, you can trust SERVPRO to be available 24/7/365 (and 366 on a leap year) to respond immediately to your disaster. Coupled with the advanced training and expertise of our crew, along with industry leading equipment, we pride ourselves on being “ready for whatever happens.”

If during this storm season you find yourself with water damage due to flooding or burst pipes, you can trust us here at SERVPRO of Fall River to do our job restoring your home or business. Like countless times before, you can rest assured that when we’re on the job, we are there to make things, “Like it never even happened.” 

Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

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